Privacy Policy
Welcome to Sensi Seeds Bank . We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or purchase products from us.
By using our website, you agree to the practices described in this Privacy Policy.
Who We Are
Sensi Seeds Bank is an online cannabis seed retailer serving customers throughout Europe. Operating from the Netherlands and the United Kingdom, we provide premium cannabis seeds while maintaining high standards of privacy, security, and customer service.
If you have any questions regarding this Privacy Policy, please contact us using the information provided at the end of this page.
Information We Collect
We may collect the following categories of information:
Personal Information
When you place an order, create an account, or contact us, we may collect:
- Full name
- Billing address
- Shipping address
- Email address
- Telephone number
- Account login credentials
- Order history
Payment Information
Payments are processed securely by trusted third-party payment providers.
We do not store complete credit card or debit card information on our servers.
Automatically Collected Information
When you browse our website, we may automatically collect:
- IP address
- Browser type
- Device information
- Operating system
- Language preferences
- Pages visited
- Time spent on our website
- Referral URLs
- Cookies and similar technologies
How We Use Your Information
We use your information to:
- Process and fulfill your orders
- Deliver purchased products
- Manage your customer account
- Verify transactions
- Provide customer support
- Respond to inquiries
- Improve website performance
- Personalize your shopping experience
- Prevent fraud and unauthorized activity
- Comply with legal obligations
- Send order confirmations and shipping updates
- Send promotional emails if you have chosen to receive them
Legal Basis for Processing (GDPR)
For customers located within the European Economic Area (EEA), we process your personal information based on one or more of the following legal grounds:
- Performance of a contract
- Compliance with legal obligations
- Legitimate business interests
- Your consent
- Protection against fraud and security risks
Cookies
Our website uses cookies and similar technologies to improve your browsing experience.
Cookies help us:
- Remember your preferences
- Keep your shopping cart active
- Analyze website traffic
- Improve website functionality
- Measure marketing performance
You may disable cookies through your browser settings, although some features of the website may not function correctly.
Marketing Communications
If you subscribe to our newsletter, we may send promotional emails regarding:
- New cannabis seed arrivals
- Exclusive offers
- Product updates
- Educational content
- Company news
You may unsubscribe at any time using the unsubscribe link included in every email.
Sharing Your Information
We never sell your personal information.
We may share your information only with trusted service providers when necessary, including:
- Payment processors
- Shipping and courier companies
- Website hosting providers
- IT service providers
- Customer support platforms
- Fraud prevention services
- Legal authorities when required by law
All third-party providers are expected to protect your information and use it only for the services they perform on our behalf.
Data Security
We implement appropriate technical and organizational measures to protect your personal information, including:
- SSL encryption
- Secure servers
- Restricted employee access
- Firewall protection
- Regular security monitoring
- Secure payment processing
Although no online system can guarantee absolute security, we continuously work to protect your information using industry-standard practices.
Data Retention
We retain personal information only for as long as necessary to:
- Fulfill customer orders
- Maintain business records
- Comply with tax and accounting laws
- Resolve disputes
- Enforce our legal agreements
When your information is no longer required, it will be securely deleted or anonymized.
Your Privacy Rights
Depending on your location, you may have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your information
- Restrict processing
- Object to certain processing activities
- Withdraw consent
- Request data portability
- Lodge a complaint with your local data protection authority
To exercise any of these rights, please contact us.
International Data Transfers
Because we serve customers across Europe, your information may be processed in countries where our business partners or service providers operate.
Where required, appropriate safeguards are implemented to protect your personal information in accordance with applicable data protection laws.
Children’s Privacy
Our website is intended only for adults who are legally permitted to purchase cannabis seeds in their jurisdiction.
We do not knowingly collect personal information from anyone under the age of 18 or the minimum legal age applicable in their country.
If we become aware that such information has been collected, we will delete it promptly.
Third-Party Links
Our website may contain links to third-party websites.
We are not responsible for the privacy practices, content, or security of external websites. We encourage you to review their privacy policies before providing personal information.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our services, legal obligations, or business practices.
Any updates will be posted on this page together with the revised “Last Updated” date.
Contact Us
If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us through the contact form available on our website.
We will respond to privacy-related requests as quickly as reasonably possible and in accordance with applicable law.
Legal Disclaimer
Cannabis seed laws vary by country. Customers are solely responsible for ensuring that purchasing, possessing, or using cannabis seeds complies with the laws applicable in their jurisdiction.
Sensi Seeds Bank respects all applicable laws and does not encourage or promote any unlawful activity.